The corporation’s system average interruption duration index (SAIDI) recorded 806 minutes, a drop of 18% compared with the same period last year.

The momentary average interruption frequency index (MAIFI) was 0.67 times/client, down 23%, and the System Average Interruption Frequency Index (SAIFI) was 5.75 times/client, a 12.5% year-on-year decrease.

Regarding electricity access, by June this year 2,512 new clients gained access to medium-voltage electricity supply with time taken to complete procedures averaging 7.47 days.

As of May 2016, the sector met all criteria of customer services, with more than 97% of customers requests addressed within the time set.

According to EVN, in June, the corporation’s five Centres for Customer Services handled 212,683 reports from clients.

Currently, EVN has 70 power plants directly participating in the domestic electricity market. They have a combined capacity of 15,549 MW, accounting for 43% of the sector’s total capacity.