According to a survey of 15,000 retailers by tech firm Sapo, cashless payments in 2021 made up 72.8% of total transactions, up 9% year-on-year.Payments through bank accounts became the most popular method, accounting for 36.5% of total transactions at retail shops, restaurants and cafés followed by cash (29.8%), e-wallets (14.8%), QR code (9.9%), bank cards (8.5%) and payment gateways (0.5%).Notably, 89.3% of retailers have positive assessments on non-cash payments, considering them a trend at present and in future.New cashless payment tools are expected to be launched in the time to come to reduce difficulties currently facing some retailers.